Caring: The Missing Ingredient


I think the biggest missing ingredient for leaders is caring. At some point along the line, they stop caring—about their teams, about the company, about their customers, and it becomes a matter of just executing actions. I think when leaders reconnect with why they're doing what they're doing, the difference that it makes in the world and allow themselves to open their mind and their heart and take action based on those, that's when things really start to happen. Because it becomes inviting to people. That's what becomes open and transparent. It's not just about revealing data. That's not what openness really means. Openness means allowing people and the difference that one can make in the world, into everything that you do. And there isn't a company or organization anywhere that doesn't fulfill an important and meaningful purpose in the world if they allow themselves to fulfill that purpose.