Moving from Hierarchies to Networks: Creating Feedback Loops [online session November 7, 2013]

Smart innovation relies upon information and collaboration to steer it in the right direction, and innovative organizations need to be great at exchanging ideas and opinions among their own departments as well as with their customers and strategic partners. Feedback loops are a straightforward way to invite, collect, and broadcast collective wisdom and put it to good use making better stuff in smarter ways.