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Mark Bonchek describes how true leadership comes from empowering individuals with the tools, guidance, and confidence they need to succeed.
Mark Bonchek describes how organizations can use decision principles to empower employees to take action that is both timely and aligned with the organization's principles.
Emotional intelligence is a real, and really important, factor at play in any business which employs and serves human beings. Leaders are learning how to leverage the impact that emotional intelligence—sometimes called “soft skills”—has in business, from individual careers to organizational culture. Articles on the subject are no longer relegated to fringe publications or social sciences, in fact mainstream business journals like Forbes, Harvard Business Review, and FastCompany have been talking about it for several years. The thriving conscious capitalism movement, the emergence of B Corps , and sold-out conferences like Wisdom 2.0 are all further evidence that more and more professionals and companies are taking the human element of business very seriously. This means that not only is the industrial age model of treating people like machines an outdated one, but companies who aren’t engaged with their employees and customers on a human level are at a competitive disadvantage in an increasingly networked world.
Software used to be sold as any other product: a box on a shelf (or a download equivalent) and either basic post-purchase support or paid support contracts. Users would have to wait for a new release to get new features.
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John Hagel and John Seely Brown discuss the impact and opportunities of the future of the business landscape.
Mark Bonchek describes how brand messaging can no longer be about simple persuasion but about mutually beneficial reciprocal relationships.
In this interview segment, Mark Bonchek describes how organizations can't afford to take the time to run decision-making up and down hierarchical chains of command. Instead, organizations need to push decision-making out to the edges of their networks.
Mark Bonchek describes how true leadership comes from empowering individuals with the tools, guidance, and confidence they need to succeed.
Mark Bonchek likens the shift in communication to a hosting a great dinner party: don't do all of the talking; instead, bring others into conversation.
Mark Bonchek explains why old methods of branding based on pushing product features and benefits are no longer effective, and how companies need to pay attention to the entire narrative of their company.
Mark Bonchek describes how organizations can use decision principles to empower employees to take action that is both timely and aligned with the organization's principles.
During his recent visit to talk with members of the Telecom Industry Association, MJ was interviewed about cyborg anthropology, digital business platforms, innovation and the Social Network of Things. In this nine minute video, he unpacks some of the core concepts, opportunities and challenges that we are engaging with in our current work:
- What is the Social Network of Things, and why is it important?
- What does it mean to move from IT as a utility to informatics as a capability?
- How do shifts in how technology is used—and what it's capable of—change the way companies do business with each other and with their customers?
I've long wondered about why innovators become innovators. What is the attraction? What 'itch' does it scratch? Here's a talk by our colleague, Jeffrey Van Dyk.
I keep coming back to the question of "how does nature handle IP?" The closest I can think of is our creation of APIs. Organisms don't walk around with their genetic code sort of displayed for everyone to see, what makes them unique. But there is massive and constant interaction between organisms and their environment, and exchange of information. I think APIs, in a way, are sort of an interesting way of thinking about that. You display enough information about your internal code that others can really interact [with it], and build upon it effectively, without giving away the whole farm—which probably wouldn't even be useful. The other organisms don't even need to know your entire code. That piece is interesting to me.
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With Apple's recent announcement of their direct sales of not just smartphones, but phone & plan bundles, mainstream customers are about to experience a big, visible change in mobile business models. While lots of articles do a great job comparing Apple's new iPhone Upgrade Plan to similar carrier-specific offerings, there's another issue at hand behind the scenes as Apple closes the loop of the iPhone experience.